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Inactive Employee

Symptoms​

When pushing Employees, you get the error message: Only Spectrum employees with a status of Active can be created in Procore..

Causes​

This error occurs because the Spectrum Employee is Inactive. We cannot (and should not) sync the record.

How to fix​

Contact your account manager to help set up the following status = "Active" sync filter on the Spectrum side, so that we only attempt to push Active employees.

Still having trouble?​

Contact Agave Support or your account manager for help.