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General Errors: Record Already Exists

Symptoms​

When pushing Budget Line Items from Autodesk Build to Sage 300 CRE, you get the following error message: 'General Errors: Record already exists'

Cause​

  1. A budget line with the same cost code, cost type, and sub job was previously synced to Sage 300 CRE and is not yet posted.

How to fix​

Post the existing budget line in Sage 300 CRE​

  1. For more context, see here: https://sync-docs.agaveapi.com/docs/autodesk-build-and-sage-300-cre/budget-line-items#posting

Still having trouble?​

Contact Agave Support or your account manager for help