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Error 0201: NotAllowedException: Not Authorized. Current project is not active.

Causes

This errors is from the Project no longer being marked as Active in Autodesk. As a result, you cannot sync records to this Project in Autodesk.

How to Fix

To resolve this error, you can either:

  1. Mark the Project as Active in Autodesk. You can do this by going to Account Admin-->Projects, and selecting the Archived tab. From there, you can select to Restore Projects:

    Projects

  2. Disable Auto-syncs for the Project in Agave. You can do this by going to the Projects tab in the Agave Sync website, and toggling off Automatic Sync for the Project:

    Projects

Still having trouble?

Contact Agave Support or your Account Manager for help.