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Error 0500: The total amount of Vista AR Payment line items for AR Invoice Mth Exceeds...

Causes​

This error happens when the AR Payment Line Item amount is greater than the remaining balance on its related AR Invoice Line Item.

How to Fix​

To fix this error:

  1. Make sure the AR Payment Line Item amount matches the outstanding balance on the AR Invoice Line Item, or
  2. Post an adjustment in ServiceTitan to cover the remaining balance before applying the AR Payment.

Still having trouble?​

Contact Agave Support or your Account Manager for help.