Skip to main content

Error 0067: Associated Vendor is Not Synced

In the Errors tab, you might see an error message related to a Vendor for Purchase Orders or AP Invoices, typically shown as Associated Vendor is not synced.

Causes​

This error occurs when the related Vendor hasn't been linked or synced between systems.

How to Fix​

To fix this problem, follow these steps:

  1. Identify the record(s) you're trying to sync and note the associated Vendor.
  2. In Agave, navigate to the Vendor module via the side panel.
  3. Search for the relevant Vendor(s), then select and push them to ServiceTitan.
    • If the Vendor(s) already exist in Vista, you may have the option to autolink them.
  4. Once the Vendor(s) are pushed or autolinked, retry the sync.

Still having trouble?​

Contact Agave Support or your Account Manager for help.