Error 0499: Associated Tax Code is Not Synced

Causes

This error occurs when the related Tax Code hasn't been linked between systems.

How to Fix

To fix this problem, follow these steps:

1. Identify the record(s) you're trying to sync and note the associated Tax Code.
2. Confirm that the Tax Code exists in Vista. For more details on this process, see our video tutorial.
3. In Agave, navigate to the Tax Code module via the side panel.
4. Search for the relevant Tax Code(s), then link them.
5. Once the Tax Code(s) are linked, retry the sync.

Still having trouble?

Contact Agave Support or your Account Manager for help.