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Vendor Error

Associated Vendor is not Synced​

In the Errors tab, you might see an error message related to a Purchase Order, typically shown as:

error
  • Associated Vendor is not synced: Discount Builder Supply

Causes​

This error occurs when the related Vendor hasn't been synced between systems. Common reasons include: the Vendor was never pushed or linked, or the destination system doesn't recognize or support the format of the Vendor.

How to fix it​

To fix this problem, follow these steps:

  1. Identify the record(s) you're trying to sync and note the associated Vendor.
  2. In Agave, navigate to the Vendor module via the side panel:
    • Global → Vendor
  3. Search for the relevant Vendor(s), then select and push them to Autodesk Build.
    • If the Vendor(s) already exist in Autodesk Build, you may have the option to autolink them.
  4. Once the Vendor(s) are pushed or autolinked, retry the sync.

Still having trouble?​

Contact Agave Support for help