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Vendor is Archived and Cannot Be Updated

Symptoms​

When pushing a vendor record update from your source system to Procore, you get the error message:
[Procore Error] Vendor is archived and cannot be updated.

Causes​

  1. The vendor record in Procore has been archived.
  2. Archived vendors cannot be updated.

How to fix​

Unarchive the vendor in Procore​

  1. Go to the Company Directory in Procore.
  2. Locate the vendor and unarchive it.
  3. Re-attempt the sync.

Still having trouble?​

Contact Agave Support or your account manager for help.