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Customers

Agave Sync allows you to import Sage Intacct Customers to Autodesk Build Companies.

Visual Mapping​

Autodesk Build and Sage Intacct Visual Mapping

Autodesk Build and Sage Intacct Visual Mapping

Autodesk Build and Sage Intacct Visual Mapping

Common Errors and FAQs​

Company Name Has Already Been Taken for Customer​

If you encounter the error [Autodesk Build Error] 1002: The company name has already been taken, it indicates that a Customer and/or Vendor with the same name already exists in Autodesk Build.

How to Fix the Error​

  1. Link the Record: link the Customer or Vendor to the existing Company in Autodesk Build.
  2. Check for Duplicates: if you cannot link the Customer or Vendor, it means there is a duplicate entry in your accounting system. In this case, you can:
  • Delete or consolidate the duplicate Customer or Vendor in your accounting system,
  • Ignore the duplicate record, or
  • Update the name of the duplicate Customer or Vendor to make it unique.

What if the Customer has the same name as a Vendor in my ERP?​

This error may occur if your ERP system contains both a Vendor and a Customer with the same name — representing two separate records for the same Autodesk Company.

To allow both records to sync, you must slightly differentiate the names in your ERP system.

For example, if both the Customer and Vendor are named "AnyTown Contractor," update one record to a variation like "AnyTown Contractor LLC" or "AnyTown Contractor (Customer)."

Invalid State Code for Country​

When syncing Projects, Vendors, or Customers in Autodesk Build, only valid state or province names and ISO 3166-1 alpha-2 country codes are supported. Additionally, the specified state or province must correspond to a valid location within the project's country.

United States​

Below is a list of valid state codes for use in Autodesk Build:

  • AL: Alabama
  • AK: Alaska
  • AZ: Arizona
  • AR: Arkansas
  • CA: California
  • CO: Colorado
  • CT: Connecticut
  • DE: Delaware
  • FL: Florida
  • GA: Georgia
  • HI: Hawaii
  • ID: Idaho
  • IL: Illinois
  • IN: Indiana
  • IA: Iowa
  • KS: Kansas
  • KY: Kentucky
  • LA: Louisiana
  • ME: Maine
  • MD: Maryland
  • MA: Massachusetts
  • MI: Michigan
  • MN: Minnesota
  • MS: Mississippi
  • MO: Missouri
  • MT: Montana
  • NE: Nebraska
  • NV: Nevada
  • NH: New Hampshire
  • NJ: New Jersey
  • NM: New Mexico
  • NY: New York
  • NC: North Carolina
  • ND: North Dakota
  • OH: Ohio
  • OK: Oklahoma
  • OR: Oregon
  • PA: Pennsylvania
  • RI: Rhode Island
  • SC: South Carolina
  • SD: South Dakota
  • TN: Tennessee
  • TX: Texas
  • UT: Utah
  • VT: Vermont
  • VA: Virginia
  • WA: Washington
  • WV: West Virginia
  • WI: Wisconsin
  • WY: Wyoming

Canada​

Below is a list of valid province codes for use in Autodesk Build:

  • AB: Alberta
  • BC: British Columbia
  • MB: Manitoba
  • NB: New Brunswick
  • NL: Newfoundland and Labrador
  • NS: Nova Scotia
  • ON: Ontario
  • PE: Prince Edward Island
  • QC: Quebec
  • SK: Saskatchewan
  • NT: Northwest Territories
  • NU: Nunavut
  • YT: Yukon