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Errors

The Errors Page displays unresolved errors, defined as records that encountered an error and have not successfully synced since. You can treat this page as your "to-do list" for resolving issues. As soon as a record is synced successfully, it will disappear from this list.

Overview

The errors page displays the data type, action, project, and error message for every unresolved error:

Company Tools

On the right side of the table, additional calculations on error occurrences are available:

Company Tools

  • Manual Error Count - The number of times this error has occurred on this record with a manual operator
  • First Occurence - Time since the error first occurred on this record
  • Last Occurrence - Time since the most recent occurrence of the error on this record

Filtering, sorting, and searching work similarly to Data Pages.

Resyncing the Record

After resolving the error, click the "View" button to navigate to the Data Page for the error:

Company Tools

The correct project and record are automatically selected for convenience:

Company Tools

Then, you can resync the record.